Privacy Policy

1. Introduction

VPCKR ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Cloud Server services.

Please read this Privacy Policy carefully. By using our Services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

• Name and contact information (email address, phone number)
• Billing information (credit card details, billing address)
• Account credentials (username, password)
• Company information (if applicable)

2.2 Technical Information

We automatically collect certain technical information when you use our Services:

• IP addresses and server access logs
• Browser type and version
• Device information and operating system
• Usage data and service metrics
• Cookies and similar tracking technologies

2.3 Service Data

We may collect data related to your use of our cloud services:

• Server configuration and usage statistics
• Network traffic data (for billing and security purposes)
• Support ticket communications

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our Services
• To process payments and billing
• To communicate with you about your account and services
• To provide technical support and respond to inquiries
• To detect, prevent, and address security issues
• To comply with legal obligations
• To improve our Services and develop new features
• To send promotional communications (with your consent)

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with third-party vendors who provide services on our behalf, such as:

• Payment processors
• Data center operators
• Customer support platforms
• Analytics services

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government requests).

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Access controls and authentication mechanisms
• Regular security assessments and audits
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider include:

• The duration of our relationship with you
• Legal obligations to retain data
• Statute of limitations for potential claims
• Business requirements

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings. Types of cookies we use include:

• Essential Cookies: Required for basic site functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place when transferring data internationally, in compliance with applicable data protection laws.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our Services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy{{ request()->getHost() }}
• Website: https://console.vpc.kr